Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

Key Criteria for Selecting the Right Salesforce Survey & Form Platform

4 Key Criteria for Selecting the Right Salesforce Survey & Form Platform

For every organization, surveys play a major role as far as collecting and analyzing data is concerned - to evaluate a product or service and, in the process, assess the…

Boost Customer Loyalty with Automated NPS Surveys

Boost Customer Loyalty with Automated NPS Surveys in Salesforce | SurveyVista

Automate NPS surveys in Salesforce with SurveyVista. Capture feedback, take action on detractors, and improve customer loyalty - all without manual effort.

Customer satisfaction experience with five star

Customer Experience Metrics: Unlocking Deeper Insights with CES, CSAT, and NPS

Discover how CES, CSAT, and NPS provide a 360-degree view of customer experience. Learn how SurveyVista helps automate and integrate feedback for business growth.

Survey & Form Solution

The Ultimate Checklist for Choosing a Survey & Form Solution

Choosing the right survey and form solution is more than a tactical decision—it’s a strategic one that can redefine how your business collects, integrates, understands, and acts on feedback data.

Automate Closed Case Surveys

Enhance Customer Satisfaction with Automated Case Closed Surveys in SurveyVista

Customer satisfaction isn’t just a number—it’s your competitive edge. Are you measuring it effectively?

Turning Data into Action

SurveyVista – Transform HR with Data-Driven Insights and Native Salesforce Integration

Data is more than just numbers—it's a powerful tool for driving growth and fostering a positive workplace culture. Organizations today are inundated with information from various sources...

Modes of Sending Surveys

Modes of Sending Surveys

For every organization, surveys play a major role as far as collecting and analyzing data is concerned - to evaluate a product or service and, in the process, assess the…