Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

Delighted vs SurveyVista: Best Alternative After Delighted Sunsets

Delighted is sunsetting. Seamlessly migrate to SurveyVista—100% Salesforce-native surveys, forms, and customer feedback management.

Making feedback a force for good

Making Feedback a Force for Good: How Smart Organizations Listen, Learn, and Lead With Data

Discover how nonprofits use feedback tools to improve programs, measure impact, and serve communities better—without the chaos of spreadsheets or silos.

computer programming

Best NPS Software

Discover the best NPS software solutions that integrate with Salesforce to boost customer loyalty and drive business growth. Compare features, benefits, and ROI. Start measuring what matters today.

Data Model Optimization Strategies

Salesforce Performance Tuning – 15 Proven Strategies to Speed Up Your Feedback System

Boost your Salesforce performance with proven tuning strategies. Learn optimization techniques that improve speed and efficiency. Start optimizing today!

salesforce data model

Understanding Salesforce Survey Data Model Architecture for Better Customer Feedback

Learn how to structure your Salesforce survey data model for better customer insights and improved NPS scores. Start collecting smarter today.

How AI is Revolutionizing Survey Data Analysis

Using Post Chat Surveys from Salesforce

Turn post chat conversations into actionable customer insights with SurveyVista's native Salesforce integration. Boost CSAT and retention rates. Start today.

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