Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

computer programming

Best NPS Software

Discover the best NPS software solutions that integrate with Salesforce to boost customer loyalty and drive business growth. Compare features, benefits, and ROI. Start measuring what matters today.

Data Model Optimization Strategies

Salesforce Performance Tuning – 15 Proven Strategies to Speed Up Your Feedback System

Boost your Salesforce performance with proven tuning strategies. Learn optimization techniques that improve speed and efficiency. Start optimizing today!

salesforce data model

Understanding Salesforce Survey Data Model Architecture for Better Customer Feedback

Learn how to structure your Salesforce survey data model for better customer insights and improved NPS scores. Start collecting smarter today.

How AI is Revolutionizing Survey Data Analysis

Using Post Chat Surveys from Salesforce

Turn post chat conversations into actionable customer insights with SurveyVista's native Salesforce integration. Boost CSAT and retention rates. Start today.

customer effort score

Automating Customer Effort Score for Saas Using Salesforce

Learn how Customer Effort Score SaaS solutions help reduce friction and boost retention. Integrate CES tracking natively in Salesforce.

Sending Surveys via SurveyVista with HubSpot Automation

How to Deploy Surveys Using a Salesforce Native App

Deploy surveys natively in Salesforce with no-code setup. Keep feedback data secure in your org while boosting NPS and CSAT scores. Start today.