Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

Key Criteria for Selecting the Right Salesforce Survey & Form Platform

4 Key Criteria for Selecting the Right Salesforce Survey & Form Platform

For every organization, surveys play a major role as far as collecting and analyzing data is concerned - to evaluate a product or service and, in the process, assess the…

Feedback at your fingertips – Net Promoter Score (NPS®) Analysis simplified

Feedback at your fingertips – Net Promoter Score (NPS®) Analysis simplified

In our previous two articles of this series, you got acquainted with the NPS, or Net Promoter Score is, its characteristics, as well as how it is...

Create Net Promoter Score (NPS®) Surveys at ease, with SurveyVista

Create Net Promoter Score (NPS®) Surveys at ease, with SurveyVista

Before we proceed, here is a summary of what we discussed in the previous article - the Net Promoter Score (NPS), is a very popular market research metric...

The Fundamentals of Net Promoter Score (NPS) – What, Why, How

The Fundamentals of Net Promoter Score (NPS) – What, Why, How

The popularity and success of a product not merely depends on what features and benefits it offers to the target audience...

SurveyVista vs Salesforce Survey

SurveyVista v/s Salesforce Surveys and Salesforce Feedback Management

If you are looking for 100% native Salesforce Survey Solution and interested to know what different options you have...

COVID-19 Survey Your Employees

COVID-19: Survey Your Employees

Every organization shall survey employees to enhance employee trust, reduce employee stress, and build a stronger workplace culture. Since the last few months...

Measure Customer Experience with SurveyVista

Measure Customer Experience with SurveyVista

Measure Customer Experience with SurveyVista Customers are the most important part of your company, without customers, you don’t have a business. Customer satisfaction (CSAT)