Hire Heroes Discovers Their "Goldie Locks" Solution with SurveyVista: Full-Featured, Budget-Friendly, and Simple to Use
Hire Heroes USA uses SurveyVista in their various client life cycles depending on which program track they’re in
Hire Heroes wanted a survey platform that’s 100% native to Salesforce
Hannah: “We’ve only scratched the surface of what SurveyVista can do for us.”
Hire Heroes Discovers Their "Goldie Locks" Solution with SurveyVista: Full-Featured, Budget-Friendly, and Simple to Use
SurveyVista is a good Goldie Locks solution for us. Unlike other platforms which are either overly complex or too expensive, SurveyVista hit the sweet spot of saving money and getting the right features.
Hannah Hyde
Associate Director, Data Operations
Hire Heroes USA is a nonprofit organization that empowers U.S. military members, veterans, and military spouses to succeed in the civilian workforce. Their services include career coaching, resume writing, mock interviews, and mentoring.
Over 40,000 Job Seekers
Over 3000 Employers
A variety of surveys to measure service performance
Why they left GetFeedback
Hire Heroes’ clients have unique life cycles depending on which program track they’re in or where they are in the service offerings.
The organization uses a plethora of surveys to gauge the performance of their services and identify gaps in what people need versus what they offer.
They wanted a survey platform that’s 100% native to Salesforce, for better technical capabilities, wider user access, and easier reporting. Planning for the future, they also wanted additional ways to capture and leverage survey data.
Why SurveyVista?
Many platforms are either overwhelmingly complex, or offer critical features only as part of an expensive package. In comparison, SurveyVista is the perfect “Goldie Locks” solution for Hire Heroes because it offers the right features for the right price.
“SurveyVista is 100% native to Salesforce, which makes data mapping so much easier than GetFeedback,” says Ashley Dougherty, Director of Program Operations and Evaluation at Hire Heroes USA. “With SurveyVista, we can just pick it up and work it into existing processes—no need to reinvent the wheel.”
“Part of the reason we chose SurveyVista is we want to do quizzes, etc. in the future, and we know SurveyVista has the capability to support it and scale with us as we continue to grow,” adds Hannah Hyde, Associate Director, Data Operations at Hire Heroes USA.
The Migration
“From contract signing to full migration, we achieved seamless completion within three months, initiating in February and reaching fully live by April. Everything went according to plan, there was nothing unexpected.” Ashley recalls. “The onboarding process was incredibly simple and easy. Support has been great, and the SurveyVista Knowledge Library is probably the best we’ve encountered.”
The Results
“We have a ton of surveys going out at different intervals. For instance, there’s one that goes out three years after someone joins an employer. Now with SurveyVista, we have a lot more confidence in the process automation and the data accuracy,” says Hannah. “We’ve only scratched the surface of what SurveyVista can do for us.”
“All the data resides directly inside Salesforce, and records get updated automatically. This means we went from tracking in Google and excel sheets—sometimes manually counting responses one by one—to saving hours per week.” Ashley added. “SurveyVista is my favorite vendor.”
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