Our Customers Reviews

Powerful Survey Tool with Great Support

Jenna Haber

SurveyVista allows users to create complex, well-designed surveys all natively within Salesforce. Saves the headache of maintaining integrations with an outside survey tool and allows for survey visibility/actionability right within Salesforce. The SurveyVista support team has also been incredibly helpful as we've learned how to use the tool. They even went as far as implementing a new feature based on our feedback. Would definitely recommend for any team looking to consolidate their surveys within Salesforce!

Best Survey App with Amazing customer support & well documented

Sarath Reddy Gadde

We are using this app for 3 years now. It has best survey builder experience and very easy to use with all the knowledge articles and lot of options to customise a survey. The best part is the support, the team responds to your Emails in a very quickly, and they know the Product well. The options for appointment setting question is amazing.

Great survey builder, easy to use, and native to Salesforce

Daryl Webster

Very easy to use with Salesforce, the survey data from customer surveys stay with the customer and reports can be pulled at anytime. Great service as well!

Great app with amazing customer support

Mark Opatow

This is a powerful survey app. It'll save all your captured data to multiple objects, custom or standard, updating and/or creating records, all from the same survey. There are many different design options to choose from.

You can send surveys out from the backend by flow or within the survey itself, but you can also easily surface a button so that your end users can send emails out from any object list view.

If you have any configuration issues, the support team is incredibly responsive and helpful. Thanks to Rajesh, Sohil, and Sarang!

Great system and Great support

Karin Kämpendahl

I would absolutely recommend it to others!

Easy to use and a great FAQ and when we could not find the answer there, a great support that helped us.

Knowledge Articles, Support and Capability

Carlos Valdez

As a new customer I am more than impressed with the knowledge articles that are provided. The articles are in depth and allow you to maximize the capability of the system. After I submitted a support ticket, the agent was not only responive and helpful but he walked me through the solution. Great system, and overall great customer resources. Looking forward to futher utlizing the tool.

Great Support Team

Ryan Bestul

Support team was very helpful during implementation.

Best Survey Package out there

McDivitt Admin

We have been using SurveyVista for 2 and a half years now, and it has been a perfect tool for our team's use cases - auto-sending surveys to clients and team members; generating notifications from survey responses & reporting on survey responses. In addition to the solid product itself, the company provides updates about changes well in advance of changes taking place (making it easy to plan for required updates), and their support team is top notch (responses are quick and provide the answers/info needed immediately). I wouldn't go with any other survey product!

Great tool for Survey implementation

Bala Egambaram

SurveyVista app is easy to setup and provide tools to create survey quickly without coding. The customer support also very good.

Best in this category and wonderful support

Palani Sankar

This survey is too simple to configure and use. Works seamlessly and able to relate with other objects , attribute mapping and useful in getting feed back and in tracking user Journey. Should mention that the support team works wonderfully and any issues we face they response and solve immediately

Great Support

Nargiza Akimbaeva

Great easy-to-use survey app with fantastic customer support. Create surveys effortlessly and get valuable insights with confidence, thanks to their outstanding assistance. Highly recommended!

Very Easy to use and great support very quickly

James Wong

The Interface is really nice and easy to use the functionality allows for mapping and integration with salesforce objects even custom and is very easy to use. The support almost always responds within an hour and is very helpful

Easy to use and great support team

Anita Molnar

Very intuitive easy to use survey tool which we managed to set up by ourselves following the Knowledge articles. In case of questions their support team is very fast in replying and even hopping on a call to troubleshoot where needed. Great help provided by Sohil and Sarang. Kudos to the team!

Very good tool and good service

Ilina Georgieva

easy to set up, intuitive interface and the Customer Support team are very helpful and responsive.

Reliable Support, Easy To Use

Gabriel Kremer

I appreciate the simple setup and use of surveys. Feature rich. Support was nice, fast and delivered good advice.

Tough Learning Curve but Excellent Support

Jamie Pockrandt

I want to be completely honest and say there's been a pretty steep learning curve on this survey tool compared to the more intuitive tools that exist out in the world today (Typeform, SurveyMonkey, etc.). However, if you're mildly tech savvy and with the help of the truly fantastic support team from Survey Vista, this is a wildly adaptable tool. There is a pretty large body of support resources which can help you through a lot of the basics, but they tend to lack material on errors and troubleshooting. Which is where the support team comes in. They've been there for me, willing to answer tons of questions, and always available to schedule a support call where they can walk me through my binds and discover new solutions. It's been invaluable. I can't imagine getting this level of support with another tool that so comprehensively ties to our larger data architecture. Very useful.

Great platform and amazing support!

Lisa Stern

We recently transitioned to SurveyVista from GetFeedback and are thrilled with the move! Not only is the price point much better for a non-profit, but the onboarding and customer support we receive is consistently top-notch! The SurveyVista knowledge base is very detailed and greatly supports our Salesforce Administrator. Survey creation is super easy, and the report layouts are perfect for our small team. From our initial inquiry to onboarding and survey dissemination, we couldn't be happier with the SurveyVista platform and I can't thank Soihil and his team enough.

Extraordinary support and fast development cycles

Jochen Sturmann

I've been using this app for roughly 6 months now. The possibilities and functionalities are extremely versatile and useful. However the thing I like most about this app is the excellent support combined with short release cylces. Things get fixed very fast.

Amazing support and great App

Andrea Echter

Most of the time you sit with a key account to talk about issues and wishes. Not here. Here, you speak directly with the developers and that's what makes the support so successful. A solution is always found within a very short time. In some cases, coding is done right in the call and the solution is there at the end of the conversation. Additionally, many updates keep the app up to date and bring improvements every time.

So far, a solution has been found for all our requirements and we use the app for so many applications. Really happy with the app and would recommend it.

Great survey app for Salesforce and amazing support team!

Maryna Kozak

I've been using this app for almost 2 years now, and I'm pretty sure I haven't discovered all the functionality yet! It's complex, but intuitively understood. And things you can't understand are described in their very detailed and easy to use knowledge base. And if there is something you can't understand or find in the knowledge base - there is a great support team that answers all your questions within a short period of time. Thank you, ArdiraSurvey team!!

Amazing product, wonderful team!!

Asit Porwal

The product capability offered is awesome, the experience with support team makes it even better.

Comprehensive app, expert support team

Brian Hess

We've used this app for Customer Surveys for a few years now. App features are comprehensive hence does require maintenance as you might expect with any package you connect. As a result, there have been a number of improvements and enhancements each release and the support team has been phenomenal each time. They also do a great job of keeping their knowledge base up to date.

Excellent Tool & Service

Jane Byron

When we switched from Clicktools to Ardira/SurveyVista I was hesitant, but they came right in and replaced our survey quickly and efficiently. They are very supportive as needed! I would highly recommend them!

Best survey tool for salesforce.com

Christie Bissias

The setup was seamless, and the support is responsive and has always helped me resolve any issues immediately (which have not been many!). Tool does exactly what we needed it to do in replacing our clicktools implementation with heavy customization and has worked perfectly from day 1.

High Quality Product with Excellent Customer Service

BWH Ambulatory Services

Our organization has been using Ardira SurveyVista for roughly a year to survey our internal network of over 140 locations. The integration with our Salesforce records and the ease of use truly make this a remarkable product. We could not be happier with the outcomes. Even when we encounter technical barriers, the Customer Service support team is able to provide quick and accurate solutions. Overall a very valuable product and would highly recommend!

Great app overall, great support

Daniel Martin

I've setup this app in 3 orgs, with different requirements and despite a few hardships that one can imagine, it was smooth overall.

I've had a lot of questions/problems during the implementation phase and it's very easy to get in touch with their support even when it's a bit outside of the scope of SurveyVista.

The quality of the product is as important as the quality of the support, and I'm happy with both so it deserves a 5-star to me.

Amazing Customer Support!

Christine Hotz

I reviewed so many survey tools and am very happy with our choice to go with Surveyvista. The support the SurveyVista team provides sets them apart from other companies. Fast responses and helpful suggestions. Support went above and beyond in helping us when we needed it. I highly recommend SurveyVista. Definitely a five star app & team!

Great app

Lina Nakache

Great app, it's very easy to build forms, support a big variety of question types, ability to connect the feedback to any record and create automation based on the input data. The support team is very responsive and professional.

SurveyVista is a good app.

Samuel Barnes

We use SurveyVista to build online forms. We have one form with over 100 logic rules handling mission-critical data & it works reliably.

Great Support Team

Vinodini Sekhar

Survey Vista is a great app to configure Surveys on Salesforce. The support team is awesome. They understand your queries well and give the right solution.

Has everything we need

Sarah Cullerton

SurveyVista has been an awesome tool for Salesforce Surveys. We use it for case CSAT, post-churn surveys, one-off information gathering, listing applications, and a variety of other things. Whenever I run into something and think "huh, I wonder if SurveyVista can do that" and it always comes through for me. Their Support Team (Sarang, Sohil, Jay, Rajesh - all awesome) is fast, knowledgeable, and helpful. They've been great collaborators when I'm working on something I can't figure out and are rapid bug fixers. I highly recommend this as a native Salesforce survey tool.

Exceptional implementation team

Lin Zhang

My interaction with SurveyVista has been quite exceptional. The platform is user-friendly and the implementation procedure is seamless. The implementation team at SurveyVista demonstrates a clear understanding of our business needs, assisting us in tailoring the system to our exact requirements. Their technical staff exhibit substantial knowledge and are a delight to collaborate with.

Great

Neelaveni kademani

SurveyVista is a great product that can be used for many different data collection use cases. Its integration with Salesforce is extensive, giving you lots of options when setting up the surveys. Their support team has been great, they are very responsive and patient when troubleshooting more complex surveys and they can be available any time for urgent queries also.

Great App and Great Support

Ding Huang

We have been using SurveyVista for over 2 years and the app accommodated all our needs. Easy to be integrated with SFDC just with one-click. Then it is done.
Another thing is tech support from the support team. Anywhere, anytime, any questions/request, the support team will give you the response in a few hours. Truly suggested and rated 5 stars.

Powerful product with lots of functionality and great support

Harry Mitchell

Reliable App and Amazing Support Team

Maryse Khoury

We have been using SurveyVista for over a year now and the app accommodated all our various needs. We implemented different and complex use cases addressing internal, and external recipients and all work perfectly and smoothly. I would 100% recommend it. Also, a huge shout out to their support team! They are very responsive, reliable, knowledgeable and patient. They would go the extra mile to troubleshoot a problem and resolve it. If I could give them more than 5 stars I would have.

Great product and the team behind it!

Meher Peddu

We recently implemented SurveyVista and the experience has been great. The team has been very responsive in addressing our questions and challenges. We are greatly satisfied with the product features and the very informative knowledgebase. We are looking forward to even more in the future releases! Keep up the great work!

Great product and awesome team

Kati Bartnek-Gallagher

We are using this product internally, as a questionnaire, so that everyone has the knowledge necessary to offer great demos. The team at Ardira has been wonderful and helpful. They have listened and assisted in creating a new use case for us.

Seamless Experience with SurveyVista: Responsive Support and Improved Performance

Anandakumar Shanmugam

We are thrilled to share that we recently migrated to SurveyVista and the experience has been outstanding! Right from the beginning, the SurveyVista team has been incredibly responsive, and we felt confident in choosing them as our vendor. Their demo was informative and helped us understand the product better, addressing all our queries. Though we faced some initial performance issues, the SurveyVista team promptly helped us resolve them, ensuring that our survey ran smoothly. In fact, the final survey was even faster than our previous tool, exceeding our expectations! We now use SurveyVista for our Chat and Email surveys, and we are delighted with its seamless integration and user-friendly interface.

Gets the job done!

Hopi Hathaway

Speaking as a former AskNicely & Clicktools (SAP) Salesforce administrator; using SurveyVista has been superior in both functionality & customer support.

We deploy both internal & external surveys, all of which are only accessible/reportable to the identified subset of SFDC Users. Too easy!

Everything is configured & managed using sharing/permissions & automation within your org, which I prefer by a longshot. Very intuitive & easy to implement (partially for those reasons), but mainly because good app design & great customer support.

Again, great customer support team!

Great survey app – fantastic documentation and customer support team

Mona Shaw

We had to move off Clicktools as SAP gave us an abrupt end-of-life notice with no replacement product (about a year ago now). After analyzing many other apps' functionality for their price, we tried the free SurveyVista app. I found the documentation to configure an environment robust and when I needed help, the support team was extremely helpful and responsive. We have now been using the paid version of the app for a year and very happy with it's performance. I set up case and project surveys a year ago and they have been gathering data nicely since then. It's an excellent app for its price. Note: We still use Salesforce Classic UI. The Survey Responses are hidden but through flows we update survey data back on cases or project records in the same fields used for Clicktools for more than a decade. This made it easy to continue to compare old survey results with ones captured with a new app. I highly recommend this survey app.

Great customer support and service

Jason Susas

Very responsive and helpful. This app is now integral to our own customer support. The Survey Vista team have been helpful and guided us well during implementation.

Best Solution with More Features

Vasanth Krishnamurthy

After doing a lot of R&D, we found SurveyVista to be a great solution not just for survey requirements but also for any Q&A-based requirements.

Their customer support is overwhelming, very responsive, and more flexible to update the design to meet specific requirements.

The perfect solution for our business use case The surveys were easy to build with different question types to choose from, skip logic, as well as other features.

More proactive in salesforce release to ensure SurveyVista supports new salesforce upgrades.

SurveyVista is the highly recommended solution for all business needs!

Security Review Update Needed

Jonathan Wright

Right now this is approved for Enterprise, Unlimited and Performance Edition - Performance edition was replaced by Professional Edition! So anyone with Pro Ed needing this can't install or use. Please update this so many more orgs can jump on the wagon of saying how awesome this package is!

Great product and attentive customer support

Penny Waterson

This product has performed exactly as described, with many options to give our surveys our 'look and feel'. The survey design provides many choices of question types. There is great flexibility for distribution - internal, external, named and anonymous surveys. We greatly appreciate that all the responses are collected and stored directly in our database. The support team is interested, available and very responsive. Overall a great App with a great team supporting it.

Best customer service

Sai Anugu

Amazing tech support, very kind and they really helped us set up the flows. I would highly recommend them.

Amazing customer service

Katie Vann

It's a really intuitive and straightforward product. Our users are able to easily set up surveys without technical difficulties. Additionally, their customer service is incredibly fast. Heard back within an hour of sending an email question over.

Great product and great customer support

Bharti Mehta

Surveyvista no doubt is a great product.A great survey builder experience with lots of options to customise a survey and also a well structured knowledge base about the tool.The product is continuously growing so I always look forward to the new releases to see what’s coming next that I can use. The customer support team is great. People are good, very responsive and experts in their area. They also welcome customer specific requirements and feedbacks.

Fantastic app!

Christian James

I very rarely leave reviews, but I just had to give this app a five stars review! The app is very well built and very customisable! We have a very specific set of needs, and the app was able to be configured to our needs. And the support team has been fantastic to work with, and they have always been very responsive. Their knowledge base is excellent as well!

Great Product with Amazing support

Carolina Palacios

We were looking for a form/survey solution for external users in sf, and SuveyVista is by far the best I can found. Their expertise, quick answers and customer services is great.

Thanks for the support.

What We Were Looking For & Amazing Support

Ash Shepherd

Like all solutions native to Salesforce I found it had a steep learning curve. Permissions to configure, figuring the nuance of how it works with our use of of Salesforce, etc. That being said, the support team is fantastic and there to fully support at every step of the way. Not only are they lightening fast with email replies but the depth of knowledge base resources they can quickly point you toward is really helpful. When that isn't enough they are willing to jump on a video chat to talk through things and help troubleshoot right there with you.

Once we were off and running it has been a game changer for us being able to collect and store data directly in our database. The ability to do two-way response mapping and updating of field data in a survey real-time has allowed us to take program deliver to the next level.

Pricing: Not that it is our top priority but a consideration but worth noting that pricing was very reasonable and significantly more affordable than other options we explored to allow us to "integrate" survey results into Salesforce. They even have a nonprofit discount on top of an already reasonable pricing model.

Because of the actual functionality of the tool, pricing, as well as the first class level support I would recommend this solutions to other for sure.

Great Product with Amazing support

Yamini Amilineni

The Product is so good, easy to use, build & demo in general. We needed changes in the Managed package, and the SurveyVista team supported it thoroughly and helped us modify it according to our requirements. The best part is the support, the team responds to your Emails in a very short time(schedule calls if necessary), and they know the Product well.

Great Experience

David Garcia

Not only this is an amazing tool but the support is fast and efficient.

Great Product

Jason Harris

Easy to use. Great support via email or phone. Always prompt and courteous and they know the product very well.

Great App & Great Customer Support

Bar Garabagi

great feature, easy to use.
on the support side, they reply quickly to emails & even help you by calls.

Great client support

Antony Neill

Great product enhanced by fast and effective client support.

Did you say make it magic!

Platform Administrator

Not only is the app exceeding our expectations, but the support also. Very responsive, super helpful and always have the right answer to fulfill our query.

Client Support is Great

Brian Grim

I had a problem I couldn't figure out, even with the great online resources, so I sent a message and almost immediately they were back in touch and helped me solve the problem. Five Stars for customer support!

Excellent Product, Excellent Support, Excellent People

Cloud Rizon

After comparing Survey Vista with two other leading Survey tools we chose Survey Vista. Survey Vista checked all the boxes for our needs. For the features, the pricing is reasonable. Right from the prototyping phase to deployment, survey vista team was very supportive and responsive. Brijesh was always available to personal answer all questions and screen share to review the work done at each step. The best part is, survey vista is tightly coupled with salesforce.

Exciting New Way to Survey

Chris Mundy

Moving from other survey platforms to one that would more easily integrate with the Salesforce CRM was a big change for us. At first getting our head around Survey Vista was a challenge, but Brijesh and his team did a fantastic job of setting things up for us and problem solving our very complex existing survey for annual data collection. We were able to gather all the stats needed on our community organisations, store them against each organisation in Salesforce and export all the data in a straight forward way to excel for further data calculations and analysis. Looking forward to all the things Survey Vista will be able to do in the future as it grows and develops further.

Impressed

R. Rayne Clark

We are a very small nonprofit with needs that went slightly beyond the scope of what SurveyVista could do. Brijesh and his team spent quite a bit of time working with us to make certain that SurveyVista could work the way we needed it to, including hours spent with support and writing an apex trigger to give us the functionality we needed. They were very patient and worked with us even though we hadn't purchased yet. Their commitment to accessibility, working toward WCAG2.0 standards, has also been impressive. While there are a couple small things yet to fix, the huge changes they have already made show their commitment. We are very happy with SurveyVista. It meets our needs quite well and I can't even say how nice it has been to work with their team.

Survey Vista – Excellent Survey Tool with excellent support

Keith Hardwicke

I was searching for a 100% native Salesforce surveying solution because I wanted any easier time getting through the security review of my department. Giving yet another company access to our CSAT and NPS surveys was not something I wanted to do and maintaining another cloud systems for surveys was not something I wanted to do. So when I found Survey Vista I thought it was too good to be true. I went through the prototyping phase and found that the customer support was excellent and very responsive. They were willing to go the extra mile and help me even though I was not a currently paying customer. In short the program did everything I need, totally inside of salesforce, and we were able to take it live and we have been collecting survey results and will be rolling this out to a wider part of the company over time. Pricing model is very reasonable as well.

Very good tool!

David Dabrowa

We have been working in SFDC in combination with an external survey tool for many years, changing to SurveyVista which is embedded into SFDC directly has turned out to be much more user-friendly for all of our key users. The tool has a better look & feel than we used to have and also question modification along with dependencies are easy to set up, which is all you need from a survey tool.

The cooperation with Ardira on the migration from the old tool to the new tool was excellent, with a very clear timeline and communication from the SurveyVista team. Even when all the works were done and the tool was given to us to be live, we did spot some (small) issues that were impacting our daily operations. But also here, the response time and dedication from Ardira's after-sales service are perfect, setting up the right commitment and they will continue to improve the tool until it will fit the need of your organization.

Extremely satisfied

Andrei Netejoru

Not an easy to implement use case but everything went pretty smooth and whatever issues appeared along the way the support team was very responsive and did not hold back to offer suggestions or simply say that something is not possible if that was the case (I cannot stress how important it is to know from the start that you should not waste time trying to make something work!)
The product itself is awesome and works like a charm!

Perfect Survey with good functionalities

Milos Stanojkovic

Easy for install, very good app. Support very fast, professional, help immediately and give suggestions for solving problems. Praise!!

Perfect Survey Tool

Danilo Dell

The App was easy to setup/install thanks to the available online instructions and video. The Ardira support team was excellent and provided quick and professional support with the questions that came up during the installation and preparation. The Surveys work perfectly. I can definitely recommend it.

Excellent Tool for Survey Automation

Frederik Wirt

Administering and working with the tool is easy and fun. Even when it comes to more complex requirements, we haven't had any problems so far to implement automated survey solutions for our clients. And if questions arise, the Ardira support team will provide quick and competent help. An unreserved recommendation from us as a German Salesforce agency.

Ardira are a diamond in the rough!

Sam Quirke

I am extremely impressed with the Survey Vista product and the services Ardira have provided and are continuing to provide. Highly functional product that has been configured to very specific requirements to support my design of Net Promoter System. There are so many use cases for Survey Vista, and with the functionality and connectedness of Salesforce it’s really a noibrainer to purchase Survey Vista over more expensive and in-flexible options.

Very responsive customer support, quick custom development

Sarah Schneider

Ardira team is quick to solve problems and deliver custom development to meet specific needs. Ability to render surveys in multiple languages on the front-end with same dataset on back end is a feature we were unable to find anywhere else.

Intuitive tool

Linda Bernardo

After using the standard salesforce survey, this app is very intuitive and easy to build.
The support is also responding fast to every.
Highly recommended

Incredible Support Team

Jenny Smith

Their support and guidance allowed for a seamless installation and integration of the Survey Vista tool with Salesforce! They were available for every question we had along the way. Incredibly responsive and made setting up Survey Vista very easy. They provided step by step examples of each setting when needed and helped us tackle some custom features we wanted to create. By far one of the best support teams I've interacted with! Highly recommend!

Amazing support

Lindsay Dakan

I would definitely recommend SurveyVista- their support is amazing. They were very responsive to multiple questions and requests we had during the set-up process. We're very happy with what the app is able to achieve.

This is amazing!

Tamara Edgar

Not only is the tool such is beautiful, easy to use and fully customisable, but their support team are incredible! Yes it took me some smart admin work and automation but I managed to achieve a fully customised workflow for custom objects, something that in the beginning seemed impossible and is definitely impossible via native surveys.
Absolutely 100% peromended!

Very Good Support

Ed Pashkin

The support team at SurveyVista is always quick to respond and provide helpful troubleshooting.

the right choice

Francois Gouere

New user, I join the many very positive reviews : easy to learn and many settings available + lightning fast technical support.

Great and fast Support

Michael Strauß

The SurveyVista app is highly recommended. We are very happy with the Product Support. They are very responsive, knowledgable about Salesforce and always willing to help us with our very specific needs and requests!

Excellent survey within Salesforce

Kevin Peck

I highly recommend Survey Vista as a survey platform built within Salesforce. They are also very responsive to customer questions.

Great App and great setup service and support

Daisuke Nagakawa

The app is great and moreover their paid setup service was so nice - prompt and precise responses and precise advices for our preferred configuration. Also hey are quite familiar with Salesforce itself so their advices were very effective and helpful. I will highly recommend SurveyVista!

Perfect survey app for our needs

David Herrero

I was evaluating 5 of the most well knowns apps for surveys fully integrated with salesforce, and we decided to go with survey vista.
The tool is really easy to use, it has a modern user interface and is fully integrated with salesforce.
The best was the support received from the team. We need a couple of customization and they delivered in a short time.
Highly recommended

easy to use and great support

Nate Lindo

SurveyVista was a great solution to fit our needs. It was straightforward to setup and easy to configure the surveys to get sent out. The support team was very quick to respond to questions and work with us to get the survey the look, feel, and configuration we desired. I highly recommend this app.

Easy to Use and Fast to set up!

Madeleine Coutanceau

This product is a great solution, super easy and fast to set up, and their customer support is fantastic and very responsive. A bug that I was experiencing was resolved and patched within days. Being able to send the surveys straight from within salesforce and report on them is fantastic. We have much clearer results that all users can see. Highly recommend this app!

Great Survey App

Jill Kopin

SurveyVista is a great app. The perfect solution for our business use case. The surveys were easy to build with different question types to choose from, skip logic as well as other features. Our Salesforce admin was able to build Flows that help us send surveys automatically for some use cases and by the click of a button for other use cases. The data being collected and stored in Salesforce is invaluable. I highly suggest getting SurveyVista for all your business survey needs!

Wonderful native Survey Solution!

Rachel Krzyzanowski

We have really enjoyed SurveyVista's survey solution. They are top notch with a lot of advanced features - skip logic, a plethora of question types, lots of customization, etc. The solution was easy to set-up, and I was able to easily set up some Flows in order to meet our business use cases for sending out surveys.

The SurveyVista support team is also a valuable resource - quick response, eager to help, willing to jump on a call - all to make sure we were happy with the solution. Every team member that I spoke with was so kind & patient.

You definitely want to check our SurveyVista for your business' survey needs.

Fantastic surveys app

Addams England

I would highly recommend SurveyVista to anyone looking for a top notch survey solution. SurveyVista had all of the features we needed plus additional advanced features that we could leverage if needed one day. The complete solution is native with Salesforce and very easy to use so we can quickly send internal employee or external client surveys directly out of Salesforce. The support team at SurveyVista is excellent and responds very quickly with all needed details to any question/request. They also have an amazing product roadmap that they are continually rolling out to make their product the best.

Great app – especially for native salesforce platform lovers

Ha Nguyen

Pros: native salesforce, no worry about your data leaving the platform. simple but powerful, feature rich, with almost all needs for survey/form e.g. branching logic, show/hide conditional logic, many kinds of questions, captcha. in short, we can find them all in other popular app such as MS form, jotform

Cons: decorative/ cosmetic oriented look. the form templates provided on SurveyVista website need a lot of things to do with design, theme. But if you have UI/UX assistance for the form you create, it wont be a problem.

Support: great support team, knowledgeable and very responsive

Pricing: very reasonable. the most I like about SurveyVista pricing scheme is that it bases on per org, not per seat license.

Survey question dependencies

Attiya Ashraf

The surveys my organization does is relatively complicated as there are multiple archetypes that need to be assessed, and hence many question logics that we need to include in the survey itself. The question dependency feature is useful in allowing us to consolidate the questions into 1 survey document while ensuring that the right questions go to the right people.

The interface is relatively easy to use, and when i encountered some gaps in understanding on how to use the "branch" vs "show" rules, the Ardira team was very warm and helpful in addressing my queries over a call to walk me through the proper process.

Amazing App – Must have for Surveys

Ankit Kalsara

The app is super useful and impressive, it provides out of the box functionality for linking the survey results back with the Salesforce records which is missing in Salesforce native surveys.

The UI is user-friendly for building the surveys. The reports and dashboard provided within app are also helpful.

The best part is the support team (especially Brijesh Popat), they provide super quick resolution, give appropriate guidance and take user feedback in a very positive manner as well for improving the app. I would recommend others to try SurveyVista app!!

Powerful Tool – Great Support!

Rachel Crooks

This tool is impressive and has some awesome functionality. The support team is highly responsive and open to suggestions for improvement. The documentation in their knowledge articles plus the help from support can help you get up and running relatively quickly. They also offer a generous discount to nonprofit organizations, providing a great native survey tool to organizations that are often excluded from other high-end survey tools due to high expense.

Awesome Team to Work With!

Red Letter Challenge

As we are making improvements to our assessment, we continue to be thrilled with the Ardira team at how adaptive they are in making solutions that fit our needs. I highly recommend this team.

Great product for a great price!

Laurent Cardot

We were looking for a simple survey tool to measure our CSAT and NPS guest satisfaction.
We saw different systems at very different pricing but clearly the SurveyVista tool was the one we needed: all the features we wanted but not too complicated to use and setup. And the price was a bargain.
The delivery process has been extremely smooth: a dedicated implementation manager has been assigned to us, he listened and understood all our asks and was able to deliver a working survey tool within 2 weeks.
I absolutely recommend this product and company!

Easy to use, fully integrated, great value, phenomenal service

Greg Stone

I had been looking to migrate to a new survey tool that has better integration than our previous service. SurveyVista is not only more feature packed, and natively integrated into Salesforce, but it runs rings around the other services I demoed on value. Plus the service from Rajesh and Brijesh cannot be faulted and did a phenomenal job assisting in the data migration from our previous platform. They've also been very receptive to feedback and have implemented a number of updates based on my feedback already. Highly recommended survey solution.

Easy to use affordable tool but most of all, great service!

Floris De Vries

When looking for a surveytool native to salesforce we kept walking into missing features or steep prices with other tools.
Surveyvista provides a lot of key features for a really affordable price, but best of all, their customer care puts them right there at the top!
Feedback is appreciated and immediately acted upon, and in my case, when I was missing two desired features they instantly went to work and will implement them in the next update. That's what I call great customer support!

I highly recommend considering Surveyvista as your salesforce surveytool

Almost perfect and great service

Jesper Kool

We have been using this tool for couple of months now. At first sight the tool misses some features but for this price it is packed with functionalities.
The service team helps us a lot with problems but they also really listing to our demands and wishes and try to implement theses needs into the next updates.

Would recommend, especially with all to upcoming updates!

Lots of Features, Great Value!

Yuliana Westover

My organization was in need of something easy to configure, with flexibility in regards to survey overall settings & branding, lots of different question types and question-specific settings, question branching, field mapping to standard and custom objects, and hopefully entirely native to Salesforce and this app is capable of all that. The object schema is good for reporting as well, which is important to help us business users report on survey results.
I've worked with a few different survey apps in the past, including Salesforce Surveys, and from my experience they are either too expensive or they just don't hit the mark in adding value.

Fantastic!

Sara Szucs

I was looking for a survey that was native in Salesforce and had the same functionality as Salesforce Surveys but wouldn't break the bank. SurveyVista has definitely been that solution. It has everything my company needs including field mapping. The built-in survey metrics for each survey is a great overview of results that is already set-up in the system. I used the free version to do a test run of surveys and make sure it was what I was looking for before upgrading to the paid version which is a great way to test out the product. There were a few things I had questions about during that process and Rajesh was so helpful and attentive. Great product, great customer service!

Automate customer surveys

John Knope

We're just getting started, but so far I'm impressed with the ease of setting up a new survey and the support has been outstanding. Rajesh walked us through the steps to configure our survey and made sure it was working properly. He was patient, thorough and a pleasure to work with. I highly recommend you give their app a try.

Amazing Survey Solution

Kaushik Sampath

I was looking for a complete Survey solution and thankful to have found SurveyVista. The application is easy to use and allowed quick customisation of surveys to fit most of the needs.

Amazing support by SurveyVista team & Rajesh. My questions were quickly answered and suggestions provided take. It was wonderful working with such a positive team.

!! Highly recommend Survey Solution !!

Phenomenal Survey Tool

Traci Scott

My company was using another survey provider and given our limited use case, could no longer justify the price. I was tasked with identifying and implementing a replacement solution and I'm so thankful to have found SurveyVista. The survey builder is easy to use and allowed me to quickly build and customize surveys to fit our branding and needs.
The most surprising and exceptional part of the implementation experience was the hands-on support from the SurveyVista team. They quickly answered all of my questions, assisted with troubleshooting and really went above and beyond to make sure that I had everything and anything that I could need to meet my roll-out deadline. After going live, they even continued to check in and make sure everything was running smoothly and offer additional assistance, if needed.
Great experience, fabulous product, extremely cost effective and made me look like a hero to my executive team. In case you couldn't tell already - I highly recommend it!

Exceptional App for Surveys

Alison Casserly

We have been using TIMBA Surveys for many years to gather feedback from courses attended at TLI, but recently development and support for TIMBA was stopped, and in fact it never worked with Lighning anyway. So we had to look for an alternative, and we found something even better in SurveyVista. Its unique functionality allows us to generate reports that assign scores to specific professors or even specific lectures on each programme.
Now we are able to send surveys to a mixture of email addresses (as anonymous), of Contacts in our Salesforce database, or to our own staff (as Salesforce Users).

It’s really amazing how helpful the team at Ardira have been to help us achieve the transition from TIMBA to SurveyVista and to iron out any difficulties we may have had with their app. It really works well for us now.

Very useful app!

Almudena Romero

SurveyVista is the perfect tool for our needs. We use it for gathering feedback from visitors to the Saxum Visitor Center, and also for registering participants at events. Because Saxum is such an international center, and we get people from every corner of the world, a key feature that has proven invaluable for us is the ability to send the same Survey in multiple languages, and yet gather all the results into the one and only place for analysing them. It’s so easy to use and yet so powerful and flexible!

Best Survey App in the AppExchange – without a doubt!

Luison Lassala

I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing Forms for gathering data into Salesforce. It's like having two apps in one!
Add to that the incredible support you get from the Ardira developers, who reply to our queries within hours and always try to incorporate our suggestions and functionality requirements into future releases, and you end up with a Best-in-Class app for gathering feedback and requesting information from Contacts (or any custom object!). And yet it is more affordable than other similar apps with less functionality.
I could not recommend this app enough: try it out for yourself - you will not be disappointed.