SurveyVista vs Salesforce Surveys

SurveyVista vs. Salesforce Surveys: The Clear Choice for Feedback Excellence

See why SurveyVista offers unmatched flexibility, analytics, and integration capabilities.
Discover how SurveyVista goes beyond basic surveys to empower deeper insights and engagement.
Benefit from enterprise-grade features at a fraction of the cost of Salesforce Feedback Management.

Surveys
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Number of Responses	SurveyVista Starting at $2,999 /yearly Unlimited	Salesforce Survey Response Pack $300 for 1,000 responses * 1000	Salesforce Feedback Management - Starter $13,500 per org/ monthly * 100,000	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly * Unlimited
Number of Question Types	SurveyVista Starting at $2,999 /yearly 30+	Salesforce Survey Response Pack $300 for 1,000 responses * 10+	Salesforce Feedback Management - Starter $13,500 per org/ monthly * 14+	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly * 14+
Salesforce Dynamic Data Question Types	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Question Scoring based on Answer Choice or Correct Answer	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Read Only & Hidden Question	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Upload Files (Attachments)	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Additional Comments as response to question	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Support for Corporate Branding
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Advance CSS Option	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Post-Chat Surveys
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Send a survey in the chat window immediately following a chat	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Merge Fields
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Pull Salesforce data into survey questions. Check Mark	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Captcha Support
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Avoid survey spam responses	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Data Mapper(Response Mapping)
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Map question responses back to custom or standard Salesforce objects.	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Pre-fill question response from custom or standard Salesforce objects.	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Survey Responder Integration
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Integrate Survey Responder Interface with – Digital Experience Site – External Corporate Website – Custom Application Interface	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Advanced Branching (aka Skip / Show-Hide) Logic
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Based on Answer text	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Based on Question score	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Based on Salesforce data	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Pre-fill Responses using URL Parameters
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Response URL supports additional parameters to pass question responses	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Multi Language
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Efficient multilingual support	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Survey Assignment
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Email	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
SMS / Whatsapp(Configuration and External Messaging Service Subscription Required)	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly * Add-on	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly * Add-on

Customer Lifecycle Analytics(Survey Metrics)
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Prebuilt dashboards	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses * Add-on	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Quizzes
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Configure a Quiz with Time Limits	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Configure the number of retake attempts for a quiz	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Configure the number of retake attempts for a quiz	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Report Correct / In Correct Answers & Scores to Quiz Taker	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Amazon S3 Storage Integration
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Store uploaded files in AWS Storage	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Customer Lifecycle Maps
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Create countless lifecycle maps, stages within, and tie survey to each stage	SurveyVista Starting at $2,999 /yearly Configure with Professional Services	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

Assessment Workflow
Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Multiple Workflow Stages -Configure survey response data review and analysis stages such as Data Collection, Review, Business Impact Assessment, and Final Approval.	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Workflow Stage Stakeholders: Configure authorized users who can review and/or update a survey response data in a stage	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Question Flagging: Flag a question response such as Accepted and Need More Information.	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Move Survey across Stages: Move a survey back to the survey responder for data correction and more information.	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Assessment Fields: Assess each question response with additional assessment fields such as Reviewer Comment and Internal Comment.	SurveyVista Starting at $2,999 /yearly Add-on	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *

*The above feature comparison is based on SurveyVista team’s analysis and evaluation of our product and the competitor’s product as of February 2023. It is intended to provide a general overview of the features and is not necessarily a comprehensive or unbiased assessment. Please note that the competitor’s product may have undergone changes since our evaluation, and we encourage you to conduct your own research and evaluation before making a purchasing decision.

SurveyVista vs Salesforce Surveys

Number of Responses

Number of Question Types

Salesforce Dynamic Data Question Types

Question Scoring based on Answer Choice or Correct Answer

Read Only & Hidden Question

Upload Files (Attachments)

Additional Comments as response to question

Advance CSS Option

Send a survey in the chat window immediately following a chat

Pull Salesforce data into survey questions. Check Mark

Avoid survey spam responses

Map question responses back to custom or standard Salesforce objects.

Pre-fill question response from custom or standard Salesforce objects.

Integrate Survey Responder Interface with – Digital Experience Site – External Corporate Website – Custom Application Interface

Based on Answer text

Based on Question score

Based on Salesforce data

Response URL supports additional parameters to pass question responses

Efficient multilingual support

Email

SMS / Whatsapp(Configuration and External Messaging Service Subscription Required)

Prebuilt dashboards

Configure a Quiz with Time Limits

Configure the number of retake attempts for a quiz

Configure the number of retake attempts for a quiz

Report Correct / In Correct Answers & Scores to Quiz Taker

Store uploaded files in AWS Storage

Create countless lifecycle maps, stages within, and tie survey to each stage

Multiple Workflow Stages -Configure survey response data review and analysis stages such as Data Collection, Review, Business Impact Assessment, and Final Approval.

Workflow Stage Stakeholders: Configure authorized users who can review and/or update a survey response data in a stage

Question Flagging: Flag a question response such as Accepted and Need More Information.

Move Survey across Stages: Move a survey back to the survey responder for data correction and more information.

Assessment Fields: Assess each question response with additional assessment fields such as Reviewer Comment and Internal Comment.

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