Attracting and retaining talent and creating the environment in which they can do their best work is an organization’s most important and most challenging work. It’s not that Baby Boomers, Millennials or Gen Z have different expectations and needs of work; each person you employ has. Understanding them is the key to engaged colleagues, which is what unlocks performance and commitment. Feedback helps managers and leadership teams identify and address the factors driving engagement and act accordingly.
So whether it’s productivity that drives profit, employee engagement enabling improved customer experience or creativity delivering product and service innovations, people do it all. Understanding and developing them is essential.