The only 100% Salesforce-native Intelligence & Action Platform that prevents churn, captures revenue, and drives efficiency, all without leaving your CRM.
Different roles. Different metrics. All inside Salesforce.
Every Signal = Opportunity
Connect signals across the customer journey to identify intent. Feedback becomes qualified opportunities automatically.
Stop Bleeding Revenue
Transform churn alerts to churn prevention. Instant actions turns churn risk into renewals.
Your Customers Know First
Surface operational bottlenecks in real-time and fix them before they multiply.
More Mission. Less Admin.
Streamline grant, volunteering and service processes.
Reduce Complexity. Simplify your stack.
100% native lets you focus on improving the business.
Benefits at Every Step from Collection to Action
A complete platform that transforms how you capture, analyze, and act on customer intelligence.
Capture intelligence across every touchpoint with forms that know your customers.
NPS, CSAT, CES & custom
Lead capture & data collection
Scoring & evaluation
Process verification
AI-powered analysis that sees patterns across complete customer data.
Sentiment & theme detection
Real-time visual insights
Risk & opportunity signals
Root cause identification
Native workflows that execute instantly—not alerts about what someone should do.
Instant trigger automation
Churn prevention sequences
Auto opportunity creation
Intelligent assignment
Non-native feedback tools trap your customer intelligence in exile—separate from your CRM, separate from where your team works, separate from where decisions are made.
Seven systems. Seven fragments. Zero complete picture. Your customer intelligence has more gaps than Swiss cheese.
By the time feedback syncs to Salesforce, the at-risk customer has already taken a competitor's call.
Every integration costs you upfront, ongoing, and catastrophically when something breaks.
Each external tool is an attack surface. Data outside Salesforce is data at risk.
"If customer feedback lives outside Salesforce, the place where you work every day, you're flying blind with one hand tied behind your back."
"Seamless integration" is a sales pitch. Native is an architecture. Here's the difference.
| Feature |
|
Non-Native Tools |
|---|---|---|
| Data Location |
 Inside Salesforce only
|
 External + Salesforce
|
| Sync Delays |
None - instant
|
Minutes to hours
|
| Integration Maintenance |
None required
|
Ongoing tax
|
| Security Scope |
Inherits Salesforce
|
Expanded risk surface
|
| AI Effectiveness |
Complete data access
|
Fragmented insights
|
| Workflow Execution |
Instant automation
|
Alerts only
|
| User Training |
Familiar interface
|
New system to learn
|
| Compliance Audits |
Covered by SF
|
Additional vendor audits
|
"The best integration is no integration."
Get Started for FreeI was evaluating 5 of the most well knowns apps for surveys fully integrated with salesforce, and we decided to go with survey vista. The tool is really easy to use, it has a modern user interface and is fully integrated with salesforce. The best was the support received from...
We were looking for a simple survey tool to measure our CSAT and NPS guest satisfaction. We saw different systems at very different pricing but clearly the SurveyVista tool was the one we needed: all the features we wanted but not too complicated to use and setup. And the price...
I was searching for a 100% native Salesforce surveying solution because I wanted any easier time getting through the security review of my department. Giving yet another company access to our CSAT and NPS surveys was not something I wanted to do and maintaining another cloud systems for surveys was...
We have been working in SFDC in combination with an external survey tool for many years, changing to SurveyVista which is embedded into SFDC directly has turned out to be much more user-friendly for all of our key users. The tool has a better look & feel than we used...
I am extremely impressed with the Survey Vista product and the services Ardira have provided and are continuing to provide. Highly functional product that has been configured to very specific requirements to support my design of Net Promoter System. There are so many use cases for Survey Vista, and with...
I would highly recommend SurveyVista to anyone looking for a top notch survey solution. SurveyVista had all of the features we needed plus additional advanced features that we could leverage if needed one day. The complete solution is native with Salesforce and very easy to use so we can quickly...
My organization was in need of something easy to configure, with flexibility in regards to survey overall settings & branding, lots of different question types and question-specific settings, question branching, field mapping to standard and custom objects, and hopefully entirely native to Salesforce and this app is capable of all...
I was looking for a survey that was native in Salesforce and had the same functionality as Salesforce Surveys but wouldn't break the bank. SurveyVista has definitely been that solution. It has everything my company needs including field mapping. The built-in survey metrics for each survey is a great overview...
I have tried and tested several different Survey/Feedback apps for a number of years, and I can honestly say that SurveyVista no only has the most comprehensive set of features and functionality you would wish to have in a Survey/Feedback app, but it also provides a powerful application for designing...
