SurveyVista vs Salesforce Surveys

Surveys

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Number of Responses	Unlimited	1000	100,000	Unlimited
Number of Question Types	30+	10+	14+	14+
Salesforce Dynamic Data Question Types
Question Scoring based on Answer Choice or Correct Answer
Read Only & Hidden Question
Upload Files (Attachments)
Additional Comments as response to question

Support for Corporate Branding

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Advance CSS Option

Post-Chat Surveys

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Send a survey in the chat window immediately following a chat

Merge Fields

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Pull Salesforce data into survey questions. Check Mark

Captcha Support

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Avoid survey spam responses

Data Mapper(Response Mapping)

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Map question responses back to custom or standard Salesforce objects.
Pre-fill question response from custom or standard Salesforce objects.

Survey Responder Integration

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Integrate Survey Responder Interface with – Digital Experience Site – External Corporate Website – Custom Application Interface

Advanced Branching (aka Skip / Show-Hide) Logic

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Based on Answer text
Based on Question score
Based on Salesforce data

Pre-fill Responses using URL Parameters

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Response URL supports additional parameters to pass question responses

Multi Language

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Efficient multilingual support

Survey Assignment

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Email
SMS / Whatsapp(Configuration and External Messaging Service Subscription Required)	Add-on		Add-on	Add-on

Customer Lifecycle Analytics(Survey Metrics)

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Prebuilt dashboards		Add-on

Quizzes

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Configure a Quiz with Time Limits	Add-on
Configure the number of retake attempts for a quiz	Add-on
Configure the number of retake attempts for a quiz	Add-on
Report Correct / In Correct Answers & Scores to Quiz Taker	Add-on

Amazon S3 Storage Integration

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Store uploaded files in AWS Storage	Add-on

Customer Lifecycle Maps

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Create countless lifecycle maps, stages within, and tie survey to each stage	Configure with Professional Services

Assessment Workflow

Features	SurveyVista Starting at $2,999 /yearly	Salesforce Survey Response Pack $300 for 1,000 responses *	Salesforce Feedback Management - Starter $13,500 per org/ monthly *	Salesforce Feedback Management - Growth $ 46,000 per org/ monthly *
Multiple Workflow Stages -Configure survey response data review and analysis stages such as Data Collection, Review, Business Impact Assessment, and Final Approval.	Add-on
Workflow Stage Stakeholders: Configure authorized users who can review and/or update a survey response data in a stage	Add-on
Question Flagging: Flag a question response such as Accepted and Need More Information.	Add-on
Move Survey across Stages: Move a survey back to the survey responder for data correction and more information.	Add-on
Assessment Fields: Assess each question response with additional assessment fields such as Reviewer Comment and Internal Comment.	Add-on