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Customer Feedback Survey

A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.

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Ever wish you could turn every website visit into a real conversation? With SurveyVista’s Customer Feedback Survey, you collect valuable insights the moment they happen—right where your customers interact. Everything happens where it should—inside Salesforce.

Ask targeted questions about website experience, page usefulness, and suggestions for improvement—all in one quick survey.

Include multiple response types: star ratings, checkboxes, and open comments, so you capture both quantitative and qualitative feedback.

Built-in logic guides visitors through relevant follow-ups based on their answers, ensuring every response is as insightful as possible.

Trusted by Major Brands Worldwide

All

Technology & E-Commerce

Financial Services

Healthcare & Medical Services

Advertising & Marketing

Travel & Hospitality

Education & Professional Development

Logistics & Transportation

Nonprofit & Social Impact

Manufacturing & Technology Solutions

Telecommunications & Networking

Aviation & Airlines

eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International

Frequently Asked Questions

  • How do I add this survey to my website?

    Just use the embed code provided in the template. No technical hurdles—your survey is live in minutes.

  • Will responses show up instantly in Salesforce?

    Yes! Because SurveyVista is 100% Salesforce-native, every submission is mapped in real time—no data ever leaves your org.

  • Is there a limit to how many people can respond?

    No limits. Every plan includes unlimited, non-metered responses, so you never miss valuable feedback.

  • Can I automate follow-up actions after collecting feedback?

    Absolutely. Set up triggers in Salesforce to notify your team, open cases, or launch new journeys—all based on real customer insights.