Survey Analysis Software
Collect every customer review in Salesforce, spot trends instantly, and boost your Net Promoter Score—all with zero coding required.
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Integrated Response Management
Every survey response is instantly recorded as a Salesforce record—making it easy to connect feedback with customer profiles and case histories, all in one place.
Customizable Reporting Tools
Build reports and dashboards using Salesforce’s familiar tools to track sentiment, highlight patterns, and spot opportunities—no exporting or extra software needed.
Smart Segmentation and Alerts
Segment feedback by account, region, or product, and set up notifications for specific keywords or low scores. Stay ahead of emerging issues and celebrate wins, all within your CRM.
Enterprise-Grade Data Security
Keep every response protected with Salesforce-native compliance and security at every touchpoint.
Step 1
Collect and Analyze Survey Responses
Send surveys, track Net Promoter Scores, and review feedback in real time—without ever leaving Salesforce. No connectors or coding required, just insights where your team already works.
Step 2
Integrate Directly With Salesforce
Every response flows directly into your Salesforce records in real time. Map feedback to contacts, cases, or any custom object, and keep your data organized without ever leaving the platform.
Step 3
Understand What Moves Your Business Forward
Spot trends, review customer sentiment, and uncover patterns using dashboards and reports your team already knows. No extra setup, just clear visibility into what your customers are really saying.
Step 4
Act on Insights Instantly with Native Salesforce Survey Analysis
Trigger follow-ups, automate workflows, and take action right from Salesforce. With SurveyVista, your team can respond quickly, close feedback loops, and drive customer-centric decisions—no extra tools required.
100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insighted to Drive Better Results.
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Survey Results List
The Survey Results tab shows a list of all survey responses (aka Survey Results) for a survey, with the following information for each participant.
Frequently Asked Questions
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How does SurveyVista analyze survey data within Salesforce?
SurveyVista pulls survey responses directly into Salesforce, allowing instant access to dashboards and reports. Track trends, identify patterns, and monitor Net Promoter Score—all without leaving your CRM.
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Can SurveyVista segment survey results by Salesforce fields?
Yes. Filter and break down survey responses using any Salesforce field, such as account type, region, or campaign, to uncover actionable insights specific to your audience segments.
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Is coding required to set up survey analysis in Salesforce?
No coding or API setup is needed. SurveyVista’s native integration means survey data flows directly into Salesforce, ready for analysis right out of the box.
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How quickly are survey results available for analysis?
Survey responses sync with Salesforce in real time. Review feedback, update dashboards, and track NPS as soon as responses come in—no waiting required.
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Can SurveyVista help monitor changes in Net Promoter Score?
Absolutely. SurveyVista automatically calculates and updates your NPS within Salesforce, making it easy to spot shifts and respond quickly to customer sentiment.