Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

digital experience survey

How to Design a Digital Customer Experience Strategy

Learn how feedback-powered digital experience strategies boost customer retention and operational efficiency. Discover how to transform customer insights into actionable growth opportunities. Start measuring what matters today.

customer taking survey

Salesforce Integrations: How to Combine It With Your Favorite Tools

Learn how native Salesforce CRM integration transforms customer feedback into actionable insights, boosting retention and operational efficiency. Discover how to unify your data today.

survey data

How to Create and Update Salesforce Records Using Survey Data Mapping

Learn how to properly map survey data in Salesforce to unlock customer insights and improve operational efficiency. Discover our native integration techniques for better feedback management. Start mapping today!

NPS EIM Case Study Image

Top Net Promoter Score Case Studies That Inspire

Learn how enterprise companies transformed customer feedback into measurable growth using Salesforce-native NPS solutions. See real metrics and implementation strategies. Get your own NPS strategy started today.

Guest Feedback Powers Disneyland’s AI

How Guest Feedback Powers Disneyland’s AI Revolution

Learn how Disneyland uses guest feedback to fuel its AI revolution, creating personalized experiences and enhancing operational efficiency for a magical visit.

SurveyVista vs FormAssembly

FormAssembly Alternative: SurveyVista vs FormAssembly

Discover why SurveyVista is the top native Salesforce survey solution—offering seamless integration, AI insights, and unmatched security.