Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

Community Engagement

How to Prioritize Customer Feedback: Step by Step Framework

Learn how to prioritize customer feedback features that truly drive results. Use proven frameworks and strategies to focus on what matters most to your users and your business.

Unlocking Business Success

What is Consumer Behavior? Customer Buying Patterns Explained

Learn how customer buying patterns reveal key insights for better experiences. Use feedback data to understand and act on customer behavior. Start today!

How to Write a Survey Report

Learn how to create actionable survey reports that drive customer retention and boost NPS scores with Salesforce-native tools. Start improving today.

digital experience survey

How to Design a Digital Customer Experience Strategy

Learn how feedback-powered digital experience strategies boost customer retention and operational efficiency. Discover how to transform customer insights into actionable growth opportunities. Start measuring what matters today.

customer taking survey

Salesforce Integrations: How to Combine It With Your Favorite Tools

Learn how native Salesforce CRM integration transforms customer feedback into actionable insights, boosting retention and operational efficiency. Discover how to unify your data today.

survey data

How to Create and Update Salesforce Records Using Survey Data Mapping

Learn how to properly map survey data in Salesforce to unlock customer insights and improve operational efficiency. Discover our native integration techniques for better feedback management. Start mapping today!

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