Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

Image showing hands selecting different data analysis forms

3 Ways to Leverage a Native Salesforce Survey for Data-Driven Decisions | SurveyVista

Leverage SurveyVista’s Native Salesforce Survey to gather customer feedback, enhance efficiency, and drive data-driven decisions—all within Salesforce CRM.

CES Surveys in SurveyVista

Streamline Customer Experience with Automated CES Surveys in SurveyVista

Make customer interactions effortless with automated CES surveys in SurveyVista. Capture insights, reduce friction, and enhance experiences—all within Salesforce.

Boost Customer Loyalty with Automated NPS Surveys

Measuring Net Promoter Score (NPS) with Salesforce

Automate NPS surveys in Salesforce with SurveyVista. Capture feedback, take action on detractors, and improve customer loyalty - all without manual effort.

Customer satisfaction experience with five star

Customer Experience Metrics: Unlocking Deeper Insights with CES, CSAT, and NPS

Discover how CES, CSAT, and NPS provide a 360-degree view of customer experience. Learn how SurveyVista helps automate and integrate feedback for business growth.

Survey & Form Solution

The Ultimate Checklist for Choosing a Survey & Form Solution

Choosing the right survey and form solution is more than a tactical decision—it’s a strategic one that can redefine how your business collects, integrates, understands, and acts on feedback data.

Automate Closed Case Surveys

Enhance Customer Satisfaction with Automated Case Closed Surveys in SurveyVista

Customer satisfaction isn’t just a number—it’s your competitive edge. Are you measuring it effectively?

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