Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

Modes of Sending Surveys

Top 8 Ways of Sending Surveys to Your Customers

For every organization, surveys play a major role as far as collecting and analyzing data is concerned - to evaluate a product or service and, in the process, assess the…

Quizzing is Fun with SurveyVista

Quizzing is Fun with SurveyVista

In the previous two articles of our blog series on quiz surveys, we have encompassed the fundamental nuances - what it means, what it stands for, and how it is…

Create Quizzes on SurveyVista

Create Quizzes on SurveyVista

In the previous article, we encompassed important nuances regarding quiz surveys - the definition of quizzes, its characteristics, reasons why it is necessary...

Simplify CSAT Surveys and Scores with SurveyVista

SurveyVista – Your 1st Choice for CSAT Survey Analysis

In our previous two articles of the CSAT blog series, we have encapsulated what it is, the characteristics of it, how to calculate CSAT scores, as well as how to…

Create CSAT Surveys on SurveyVista for Case Close or FSL

Create CSAT Surveys on SurveyVista for Case Close or FSL

How to create CSAT Surveys to collect Feedback on a Closed Case or Field Service Lightning (FSL), upon service completion

Customer Satisfaction (CSAT) Score – Definition, Features, Usage

Customer Satisfaction (CSAT) Score – Definition, Features, Usage

The journey of a product is like a linear path. It begins with an idea that is tabled with investors and board members.