Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

What is Customer Satisfaction Score (CSAT)? Definition & Use Cases

Learn what CSAT means, why it matters for your business, and proven strategies to boost customer satisfaction scores. Start improving CSAT today.

Creating Branded Surveys

How to Build a Customer Feedback Loop That Actually Works

Discover how a true customer feedback loop works. See how you can create a feedback loop that provides actionable insights for your business. Learn more.

SurveyVista-key-criterias-for-selecting-a-salesforce-survey-platform

Salesforce Nonprofit Cloud vs NPSP: What are the Differences?

Compare Salesforce Nonprofit Cloud and NPSP to choose the right platform for your organization's needs and donor management goals. Get expert insights now.

What is Customer Lifetime Value (CLV) and Why It Matters?

What is Customer Lifetime Value (CLV) and Why It Matters?

Learn how customer feedback drives higher lifetime value and retention. SurveyVista's native Salesforce integration helps you act on insights faster. Start today.

Customer Feedback with App Analytics

Unlock Smarter Decisions: Merging Customer Feedback with App Analytics

Connect customer feedback with app analytics for smarter, faster decisions. SurveyVista delivers real-time insights inside Salesforce.

SurveyVista Feedback

How to Solicit Feedback from Customers (Proven Methods That Actually Work)

The feedback paradox is real. Customers want to share their experiences, but they need the right invitation at the right moment. The difference between businesses that collect valuable feedback and those that don't isn't luck—it's strategy.