Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

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8 Types of Customer Satisfaction Guarantees That Work

Explore 8 effective types of customer satisfaction guarantees that help build trust, increase loyalty, and remove risk for your customers. Get practical tips!

The Fundamentals of Net Promoter Score (NPS) – What, Why, How

15 Benefits of Net Promoter Score That Drive Real Business Growth

Learn how NPS drives customer loyalty, retention, and revenue growth. Track feedback seamlessly with our Salesforce-native platform. Start boosting your scores today.

Creating Branded Surveys

Top Website Usability Survey Questions That Actually Drive Results

Get proven website usability survey questions to boost user experience and customer satisfaction. Integrate feedback seamlessly with Salesforce. Start today!

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How to Turn NPS Detractors Into Your Biggest Advocates

Learn proven strategies to convert NPS detractors into promoters using Salesforce-native feedback tools. Boost retention and customer satisfaction. Start today!

Top AI User Experience (UX) Tools

Top AI User Experience (UX) Tools

Transform AI user experience with SurveyVista's native Salesforce feedback platform. Collect insights, boost satisfaction, and act faster. Start today!

Boost Sales Team Performance

Boost Sales Team Performance with Sales Enablement Quizzes in SurveyVista

Boost sales performance with Salesforce-native quizzes. Train, assess, and coach reps at scale using SurveyVista’s Sales Enablement Quizzes.