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Salesforce Feedback Management Tool

Elevate your NPS with seamless Salesforce-integrated surveys that turn feedback into actionable insights.

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Unlocking Business Success

Seamless Salesforce Integration

Automatically sync customer data and survey responses with your Salesforce CRM in real-time.

dashboard

NPS Dashboard

Track, analyze, and visualize Net Promoter Scores with customizable dashboards that reveal actionable insights.

Response Routing

Instantly direct negative feedback to the right team members for immediate resolution and follow-up.

Review Generation Engine

Convert positive survey responses into public reviews on Google, Trustpilot, and other platforms with one click.

digital experience survey

Step 1

Capture Feedback That Drives Business Growth

Collect meaningful customer insights with our Salesforce-integrated survey platform. Transform responses into actionable data, boost your NPS, and convert satisfied customers into public advocates.

Nonprofit Feedback Culture

Step 2

Transform Feedback into Measurable Results

Connect survey responses directly to your Salesforce CRM, visualize NPS trends, and route feedback to the right teams. Turn positive responses into public reviews that build your brand reputation.

Customer Support with a Web-based Ticket

Step 3

Close the Feedback Loop with Precision

Leverage real-time Salesforce integration to capture, analyze, and act on customer sentiment. Our dashboard visualizes NPS data while automatically directing critical feedback to response teams.

Image showing hands selecting different data analysis forms

Step 4

Transform Positive Feedback into Public Advocacy

Convert satisfied customer responses into powerful social proof with our one-click review generation. Automatically funnel 5-star feedback to Google, Trustpilot, and other review platforms that matter.

100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insights to Drive Better Results

Trusted by Major Brands Worldwide

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Technology & E-Commerce

Financial Services

Healthcare & Medical Services

Advertising & Marketing

Travel & Hospitality

Education & Professional Development

Logistics & Transportation

Nonprofit & Social Impact

Manufacturing & Technology Solutions

Telecommunications & Networking

Aviation & Airlines

eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
Optimizing Customer Feedback Management

Optimizing Customer Feedback Management with SurveyVista

Boost customer loyalty and retention with smart Customer Feedback Management. Learn how SurveyVista turns feedback into growth.

Assessment Banner

Outdated feedback systems leave customer needs unresolved

Assess your feedback strategy and uncover how centralizing insights in Salesforce can improve alignment, retention, and revenue growth.

Boost Services with Automated Surveys

Boost Services with Automated Surveys & Feedback in Salesforce

Automate project surveys in Salesforce to capture feedback, improve services, and boost client trust using SurveyVista.

Frequently Asked Questions

  • How does SurveyVista integrate with Salesforce?

    SurveyVista offers direct Salesforce integration through a certified native application. Customer feedback data syncs automatically with your Salesforce records, allowing teams to view survey responses, NPS scores, and customer sentiment directly within their existing Salesforce workflow without any coding or technical setup required.

  • Can I customize the look and feel of my surveys?

    Absolutely. SurveyVista provides extensive branding options including custom colors, logos, fonts, and responsive templates. Marketing teams can create on-brand survey experiences that maintain consistency across all customer touchpoints.

  • How does SurveyVista help improve our Net Promoter Score?

    SurveyVista's NPS dashboard tracks score trends, identifies detractors, and enables immediate follow-up workflows. The platform's sentiment analysis highlights specific improvement areas, while automated response triggers help close the feedback loop quickly.

  • Is it possible to segment survey data by customer attributes?

    Yes. SurveyVista leverages your Salesforce data to segment feedback by industry, account size, product usage, or any custom field. This enables marketing teams to analyze sentiment patterns across different customer segments for targeted improvements.

  • What reporting capabilities does SurveyVista offer?

    SurveyVista provides real-time dashboards, customizable reports, and automated insights. Marketing teams can track response rates, sentiment trends, and NPS fluctuations. Reports can be scheduled, exported in multiple formats, or displayed on shared dashboards.

  • How quickly can we implement SurveyVista?

    Most marketing teams have SurveyVista fully operational within 1-2 weeks. The platform includes pre-built survey templates, guided Salesforce connection tools, and dedicated implementation support to ensure rapid time-to-value for your feedback program.