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Patient Feedback Software

Improve the patient experience with native Salesforce tools. Collect, integrate, understand, and act on patient feedback—right inside Salesforce—with SurveyVista to boost satisfaction, retention, and your Net Promoter Score.

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Customer Feedback with App Analytics

Meet Patients in your Native Salesforce Environment

Listening to patients shouldn’t be a hassle. If you’re already using Salesforce, SurveyVista makes it simple to collect feedback, understand patient needs, and act fast—all while keeping every detail secure.

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Real-Time Feedback Capture

Gather patient reviews instantly across every touchpoint within your existing Salesforce config, so you never miss a moment that matters.

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dashboard

Better Care at Every Touchpoint

SurveyVista helps you spot patterns, respond to concerns, and drive quality improvements across every channel—always keeping your data safe and inside Salesforce

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Actionable Insights Dashboard

Visualize patient sentiment and pinpoint improvement opportunities with clear, easy-to-read dashboards.

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customer giving feedback

Step 1

Capture Patient Feedback Where Decisions Happen

SurveyVista captures every departing employee’s feedback the moment they leave, with no clunky connectors, APIs, or manual work. The entire process happens seamlessly inside Salesforce—no code, no delays, and no IT headaches. Data never leaves your org, so you get instant, secure access to the insights that matter most, right where your team already works.

customer feedback

Step 2

Turn Patient Feedback Into Action—Fast

Stay ahead of patient sentiment with real-time reviews, automated NPS tracking, and dashboards that highlight what needs attention. Everything updates natively in Salesforce, so you can respond before small issues become big ones.

business success

Step 3

Keep Your Net Promoter Score Moving Up

Collect patient reviews right inside Salesforce—no code, no connectors. Instantly see feedback as it comes in, track NPS automatically, and spot trends with dashboards built for action.

How to Capture Feedback

Step 4

Turn Patient Feedback Into Your Competitive Edge

See every patient review as it happens, right where your team works. Our SurveyVista’s native Salesforce integration lets you capture real-time feedback, track NPS, and visualize insights—no extra tools required.

100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insighted to Drive Better Results.

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eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
customer feedback growth

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Frequently Asked Questions

  • What is patient feedback software?

    Patient feedback software is a digital tool that collects, organizes, and analyzes feedback from patients after their healthcare experiences. It helps healthcare providers understand patient satisfaction and identify areas for improvement.

  • How does patient feedback software help improve Net Promoter Score?

    By gathering real-time patient reviews, the software highlights trends and uncovers issues that impact satisfaction. Addressing this feedback directly can boost loyalty and raise Net Promoter Scores over time.

  • Is coding knowledge required to use patient feedback software?

    No coding skills are needed. Patient feedback software offers a native, no-code setup, so marketing teams can launch feedback campaigns and monitor results without technical support.

  • Can patient feedback software collect reviews across multiple locations?

    Yes, the platform can gather and manage reviews from multiple clinics or offices, giving marketing teams a unified view of patient sentiment across all locations.

  • What types of feedback can be collected?

    Collect ratings, written comments, and survey responses. The software supports various question formats, making it easy to capture both quantitative scores and detailed patient insights.