Patient Feedback Software
Improve the patient experience with native Salesforce tools. Collect, integrate, understand, and act on patient feedback—right inside Salesforce—with SurveyVista to boost satisfaction, retention, and your Net Promoter Score.
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Meet Patients in your Native Salesforce Environment
Listening to patients shouldn’t be a hassle. If you’re already using Salesforce, SurveyVista makes it simple to collect feedback, understand patient needs, and act fast—all while keeping every detail secure.
Book DemoReal-Time Feedback Capture
Gather patient reviews instantly across every touchpoint within your existing Salesforce config, so you never miss a moment that matters.
Book DemoBetter Care at Every Touchpoint
SurveyVista helps you spot patterns, respond to concerns, and drive quality improvements across every channel—always keeping your data safe and inside Salesforce
Book DemoActionable Insights Dashboard
Visualize patient sentiment and pinpoint improvement opportunities with clear, easy-to-read dashboards.
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Step 1
Capture Patient Feedback Where Decisions Happen
SurveyVista captures every departing employee’s feedback the moment they leave, with no clunky connectors, APIs, or manual work. The entire process happens seamlessly inside Salesforce—no code, no delays, and no IT headaches. Data never leaves your org, so you get instant, secure access to the insights that matter most, right where your team already works.
Step 2
Turn Patient Feedback Into Action—Fast
Stay ahead of patient sentiment with real-time reviews, automated NPS tracking, and dashboards that highlight what needs attention. Everything updates natively in Salesforce, so you can respond before small issues become big ones.
Step 3
Keep Your Net Promoter Score Moving Up
Collect patient reviews right inside Salesforce—no code, no connectors. Instantly see feedback as it comes in, track NPS automatically, and spot trends with dashboards built for action.
Step 4
Turn Patient Feedback Into Your Competitive Edge
See every patient review as it happens, right where your team works. Our SurveyVista’s native Salesforce integration lets you capture real-time feedback, track NPS, and visualize insights—no extra tools required.
100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insighted to Drive Better Results.
Customer Feedback Questionnaire
Utilize customer feedback questionnaires to improve your organization's efficiency.
Optimize Customer Feedback
Get a handle on customer feedback management. Learn how SurveyVista can help.
Feedback Foundations Guide
Master the foundations of feedback collection for more efficient and productive collection.
Frequently Asked Questions
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What is patient feedback software?
Patient feedback software is a digital tool that collects, organizes, and analyzes feedback from patients after their healthcare experiences. It helps healthcare providers understand patient satisfaction and identify areas for improvement.
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How does patient feedback software help improve Net Promoter Score?
By gathering real-time patient reviews, the software highlights trends and uncovers issues that impact satisfaction. Addressing this feedback directly can boost loyalty and raise Net Promoter Scores over time.
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Is coding knowledge required to use patient feedback software?
No coding skills are needed. Patient feedback software offers a native, no-code setup, so marketing teams can launch feedback campaigns and monitor results without technical support.
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Can patient feedback software collect reviews across multiple locations?
Yes, the platform can gather and manage reviews from multiple clinics or offices, giving marketing teams a unified view of patient sentiment across all locations.
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What types of feedback can be collected?
Collect ratings, written comments, and survey responses. The software supports various question formats, making it easy to capture both quantitative scores and detailed patient insights.