SMB Survey Software
Running a small business means juggling a thousand priorities. Gathering customer feedback shouldn’t be another headache.
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Built for Small Business, Right Inside Salesforce
SurveyVista was built for small businesses that need simplicity and security, not extra tech headaches.
Unlimited Feedback, Predictable Pricing
Whether you’re running a single customer poll or dozens of client satisfaction surveys each month, SurveyVista never caps your responses.
Connect With Customers On Their Terms
Reach your audience by email, web, SMS, chat, or even phone no matter where your customers prefer to talk, SurveyVista is ready.
Instant Clarity, Action in Minutes
Forget waiting for end-of-week exports or slow dashboards. With SurveyVista, you see new feedback mapped to Salesforce in real time.
Step 1
Collect Customer Feedback Where Your Small Business Works
Small businesses can easily gather customer reviews, satisfaction scores, and feedback forms at every crucial moment—right inside Salesforce.
Step 2
Integrate Your SMB Feedback
Each response is instantly recorded on the customer’s Salesforce record. This means you get real-time context—like seeing a customer’s latest review before your next call—without any manual entry or waiting for nightly syncs.
Step 3
Understand Your Customers on a New Level
With ready-to-use dashboards, you can quickly spot when something’s off—like a dip in customer satisfaction after a new launch—or discover what’s working best. Small teams get the insights they need to prioritize improvements and avoid costly guesswork.
Step 4
Take Actions That Lead to Growth
Move from insight to action in a flash. Trigger a follow-up, close the loop with a thank-you, or escalate issues right away—so you boost customer loyalty and NPS before problems snowball.
100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insights to Drive Better Results
Trusted by Major Brands Worldwide
Survey Analysis Software
Collect every customer review in Salesforce, spot trends instantly, and boost your Net Promoter Score—all with zero coding required.
Top Salesforce Survey Tools & Form Apps
Customer feedback is the lifeblood of any successful business. But collecting feedback is only half the battle—the real magic happens when you seamlessly connect that data with your CRM system.
How to Embed Surveys in Emails?
Centralize customer feedback in Salesforce to align teams, boost retention, and drive growth with our step-by-step lifecycle feedback guide.
Frequently Asked Questions
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What is SMB survey software?
SMB survey software helps small and mid-sized businesses gather customer feedback, measure satisfaction, and track Net Promoter Score—all without complex setup or coding knowledge.
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How does SMB survey software support review collection?
SMB survey software makes it easy to send surveys, collect responses, and prompt happy customers to leave public reviews, boosting your brand’s reputation and credibility.
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Can SMB survey software monitor Net Promoter Score?
Yes, SMB survey software automatically calculates and tracks your Net Promoter Score, giving you a clear view of customer loyalty and areas for improvement.
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Is technical expertise required to use SMB survey software?
No coding or technical skills are needed. SMB survey software offers a native, user-friendly interface that marketing teams can use right out of the box.
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What types of surveys can SMB survey software create?
SMB survey software supports a range of survey types, including customer satisfaction, product feedback, and employee engagement, all designed for quick setup and actionable insights.