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User Feedback Software

Boost your NPS and capture valuable customer insights directly within your existing Salesforce workflow.

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Salesforce Native Integration

Deploy surveys directly from Salesforce without switching platforms or losing customer data.

Automated NPS Tracking

Monitor Net Promoter Scores in real-time and trigger follow-up campaigns automatically.

Smart Review Collection

Capture customer feedback at optimal moments to boost response rates significantly.

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Advanced Response Analytics

Transform survey data into actionable insights that drive marketing strategy and revenue.

customer feedback growth

Step 1

Deploy Your First Survey in Minutes

Launch surveys directly from your Salesforce dashboard without data migration or platform switching. Start collecting customer feedback immediately with native integration.

Nonprofit Feedback Culture

Step 2

Track NPS and Automate Follow-Up Campaigns

Monitor Net Promoter Scores in real-time and trigger automated response campaigns. Transform survey data into actionable insights that boost customer satisfaction and drive revenue growth.

Customer Support with a Web-based Ticket

Step 3

Deploy Surveys Directly Within Salesforce

Launch customer feedback surveys without leaving your CRM platform. Maintain complete data integrity while capturing reviews at the most effective moments for maximum response rates.

Unlocking Business Success

Step 4

Turn Survey Data Into Marketing Intelligence

Convert customer responses into clear insights that inform your marketing decisions. Track NPS trends automatically and trigger targeted follow-up campaigns based on real feedback patterns.

100% Native Salesforce Surveys, Forms, and Assessments - Seamless Data Collection with AI-Powered Insights to Drive Better Results

Trusted by Major Brands Worldwide

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Technology & E-Commerce

Financial Services

Healthcare & Medical Services

Advertising & Marketing

Travel & Hospitality

Education & Professional Development

Logistics & Transportation

Nonprofit & Social Impact

Manufacturing & Technology Solutions

Telecommunications & Networking

Aviation & Airlines

eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
eBay
HP UK Development Ltd
Unisys Corporation
TX Group AG
The Trade Desk, Inc.
Dürr IT Service GmbH
LNW Gaming, Inc.
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Burke Financial
Mass General Brigham Incorporated
St John Ambulance
Blue Cross & Blue Shield of Rhode Island
CareMax, Inc.
Commission Junction LLC
Awin Global, AG
The Opus Group
FlixMobility Experience GmbH
Sundance Vacations
Grand Pacific Resorts, Inc.
Fresh Tracks
Moving Mountains
UBC Information Technology, The University of British Columbia
University of West Florida
Engie
IHM Business School AB
Coursera, Inc
Ambition Institute
NCTE
GXO Enterprise Services, LLC
Savage Companies
Nissan Middle East FZE
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
European Society of Cardiology (ESC)
Rainforest Alliance Inc
Smithsonian Institution (NMAI)
Goodwill - Southern Piedmont
Society of Corporate Compliance & Ethics
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
Democracy at Work Institute, Inc.
BASF Catalysts Germany GmbH
AVL List GmbH
Maxeon Solar Pte. Ltd.
Grifols International S.A. (GI)
JCB
Solina Group Services
Bosch Automotive Service Solutions Pty. Ltd.
Grohe AG
Solar Mosaic LLC
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
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Frequently Asked Questions

  • Is coding knowledge required to use user feedback software?

    No coding is needed. The platform integrates natively, so marketers can launch surveys, collect reviews, and analyze results without technical support or complex setup.

  • What is user feedback software?

    User feedback software collects, organizes, and analyzes customer opinions and experiences. Marketers use it to understand what drives satisfaction, identify pain points, and improve products or services based on real insights.

  • How does user feedback software help improve Net Promoter Score (NPS)?

    User feedback software makes it easy to gather NPS responses, spot trends, and address issues quickly. This keeps your finger on the pulse of customer sentiment and helps boost loyalty over time.

  • Can user feedback software collect reviews across multiple channels?

    Yes, feedback can be gathered through email, web forms, and in-app prompts. This ensures you capture a wide range of customer voices, wherever they interact with your brand.

  • What types of insights can marketers gain from user feedback software?

    Marketers can uncover trends in customer satisfaction, pinpoint areas for improvement, and track changes in sentiment over time—all from a single dashboard.