Home Templates Customer Feedback Survey

Customer Feedback Survey

A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.

Download Template
Information icon

To import downloaded template, follow import survey knowledge base article.

Preview

Ever wish you could turn every website visit into a real conversation? With SurveyVista’s Customer Feedback Survey, you collect valuable insights the moment they happen—right where your customers interact. Everything happens where it should—inside Salesforce.

Ask targeted questions about website experience, page usefulness, and suggestions for improvement—all in one quick survey.

Include multiple response types: star ratings, checkboxes, and open comments, so you capture both quantitative and qualitative feedback.

Built-in logic guides visitors through relevant follow-ups based on their answers, ensuring every response is as insightful as possible.

Trusted by Major Brands Worldwide

All

Technology & E-Commerce

Financial Services

Healthcare & Medical Services

Advertising & Marketing

Travel & Hospitality

Education & Professional Development

Logistics & Transportation

Nonprofit & Social Impact

Manufacturing & Technology Solutions

Telecommunications & Networking

Energy & Utilities

Aviation & Airlines

eBay
HP UK Development Ltd
LNW Gaming, Inc.
The Trade Desk, Inc.
Unisys Corporation
Upland Software
TX Group AG
Dürr IT Service GmbH
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Goezler Investment Management
Mass General Brigham Incorporated
CareMax, Inc.
Pennsylvania Health Access Network
St John Ambulance
Commission Junction LLC
Awin Global, AG
Snow Companies
The Opus Group
Marriott International
TUI Group
Grand Pacific Resorts, Inc.
FlixMobility Experience GmbH
Sundance Vacations
Moving Mountains
Fresh Tracks
TED Conferences LLC
UBC Information Technology, The University of British Columbia
University of West Florida
University of New England (UNE)
Engie
NCTE
Coursera, Inc
IHM Business School AB
Ambition Institute
Nissan Middle East FZE
OPENLANE Europe NV
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
Smithsonian Institution (NMAI)
YMCA of Greater Boston
USGBC
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
European Society of Cardiology (ESC)
Society of Corporate Compliance & Ethics
Rainforest Alliance Inc
Democracy at Work Institute, Inc.
JCB
Bosch Automotive Service Solutions Pty. Ltd.
BASF Catalysts Germany GmbH
Grohe AG
Grifols International S.A. (GI)
Solina Group Services
AVL List GmbH
Maxeon Solar Pte. Ltd.
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Insightin Health
Motiva
IFS North America
Enloc AG
Swellfix UK (TAQA)
Iberia Líneas Aéreas de España, S.A
Air Caledonie International
eBay
HP UK Development Ltd
LNW Gaming, Inc.
The Trade Desk, Inc.
Unisys Corporation
Upland Software
TX Group AG
Dürr IT Service GmbH
Worldline BE (NV/SA)
Volkswagen Pon Financial Services
Corpay
Hedios
Goezler Investment Management
Mass General Brigham Incorporated
CareMax, Inc.
Pennsylvania Health Access Network
St John Ambulance
Commission Junction LLC
Awin Global, AG
Snow Companies
The Opus Group
Marriott International
TUI Group
Grand Pacific Resorts, Inc.
FlixMobility Experience GmbH
Sundance Vacations
Moving Mountains
Fresh Tracks
TED Conferences LLC
UBC Information Technology, The University of British Columbia
University of West Florida
University of New England (UNE)
Engie
NCTE
Coursera, Inc
IHM Business School AB
Ambition Institute
Nissan Middle East FZE
OPENLANE Europe NV
Rinchem Company, LLC
Morgan Corp
Toco Warranty
Unicef
Smithsonian Institution (NMAI)
YMCA of Greater Boston
USGBC
Hire Heroes USA
SEIU Local 503
FourBlock
Skoll Foundation
European Society of Cardiology (ESC)
Society of Corporate Compliance & Ethics
Rainforest Alliance Inc
Democracy at Work Institute, Inc.
JCB
Bosch Automotive Service Solutions Pty. Ltd.
BASF Catalysts Germany GmbH
Grohe AG
Grifols International S.A. (GI)
Solina Group Services
AVL List GmbH
Maxeon Solar Pte. Ltd.
Telus Communications Inc.
Cogeco Connexion Inc
Rolling Wireless France
FirstLight Fiber Inc.
Insightin Health
Motiva
IFS North America
Enloc AG
Swellfix UK (TAQA)
Iberia Líneas Aéreas de España, S.A
Air Caledonie International

Frequently Asked Questions

  • How do I add this survey to my website?

    Just use the embed code provided in the template. No technical hurdles—your survey is live in minutes.

  • Will responses show up instantly in Salesforce?

    Yes! Because SurveyVista is 100% Salesforce-native, every submission is mapped in real time—no data ever leaves your org.

  • Is there a limit to how many people can respond?

    No limits. Every plan includes unlimited, non-metered responses, so you never miss valuable feedback.

  • Can I automate follow-up actions after collecting feedback?

    Absolutely. Set up triggers in Salesforce to notify your team, open cases, or launch new journeys—all based on real customer insights.

Talk to Us