Customer Feedback Survey
A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.
Download TemplateTo import downloaded template, follow import survey knowledge base article.

Ever wish you could turn every website visit into a real conversation? With SurveyVista’s Customer Feedback Survey, you collect valuable insights the moment they happen—right where your customers interact. Everything happens where it should—inside Salesforce.
Ask targeted questions about website experience, page usefulness, and suggestions for improvement—all in one quick survey.
Include multiple response types: star ratings, checkboxes, and open comments, so you capture both quantitative and qualitative feedback.
Built-in logic guides visitors through relevant follow-ups based on their answers, ensuring every response is as insightful as possible.
Trusted by Major Brands Worldwide
All
Technology & E-Commerce
Financial Services
Healthcare & Medical Services
Advertising & Marketing
Travel & Hospitality
Education & Professional Development
Logistics & Transportation
Nonprofit & Social Impact
Manufacturing & Technology Solutions
Telecommunications & Networking
Aviation & Airlines






























































































































Related Templates
Service Cancellation Survey
A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.
Customer Service Satisfaction Form
A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.
Customer Satisfaction Form
A customer feedback survey that can be integrated into websites to gather direct insights from visitors. Provides businesses with immediate data to enhance user experience.
Frequently Asked Questions
-
How do I add this survey to my website?
Just use the embed code provided in the template. No technical hurdles—your survey is live in minutes.
-
Will responses show up instantly in Salesforce?
Yes! Because SurveyVista is 100% Salesforce-native, every submission is mapped in real time—no data ever leaves your org.
-
Is there a limit to how many people can respond?
No limits. Every plan includes unlimited, non-metered responses, so you never miss valuable feedback.
-
Can I automate follow-up actions after collecting feedback?
Absolutely. Set up triggers in Salesforce to notify your team, open cases, or launch new journeys—all based on real customer insights.