Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

Leveraging Agentforce

Leveraging Agentforce: How Customer Feedback in AI Agents for Salesforce Powers Smarter Experiences

Discover how customer feedback drives smarter AI agents in Salesforce with Agentforce—boosting CX, reducing escalations, and enabling real-time learning.

Customer Experience Surveys

How Customer Experience Surveys Help Prevent Burnout in Healthcare | SurveyVista

Customer experience surveys reveal stress points, helping healthcare teams fight burnout and improve care.

Creating Branded Surveys

Creating Branded Surveys: Strengthening Your Customer Engagement Strategy

Branded surveys do more than collect feedback, they build trust, strengthen engagement, and create a consistent customer experience. Learn how to design surveys that reflect your brand and boost response rates.

Community Engagement

How to Prioritize Customer Feedback: Step by Step Framework

Learn how to prioritize customer feedback features that truly drive results. Use proven frameworks and strategies to focus on what matters most to your users and your business.

Unlocking Business Success

What is Consumer Behavior? Customer Buying Patterns Explained

Learn how customer buying patterns reveal key insights for better experiences. Use feedback data to understand and act on customer behavior. Start today!

How to Write a Survey Report

Learn how to create actionable survey reports that drive customer retention and boost NPS scores with Salesforce-native tools. Start improving today.