Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

customer taking survey

B2B Buyer Journey: How to Map It And Win More Deals

Transform your B2B buyer journey with native Salesforce feedback integration. Collect insights at every touchpoint to boost retention. Start today.

Building User-Friendly Surveys

Surveys vs Questionnaires, How are They Different?

Learn the key differences between surveys and questionnaires to improve your customer feedback strategy. Get better insights with native Salesforce integration.

survey

What is Transactional NPS? Learn How to Measure Satisfaction

Learn when to send survey emails to boost response rates and improve customer feedback collection. Get timing strategies that work. Start with SurveyVista today.

survey-fatigue

Best Time to Send Survey Emails

Learn when to send survey emails to boost response rates and improve customer feedback collection. Get timing strategies that work. Start with SurveyVista today.

Best NPS software

8 NPS Survey Best Practices That Actually Drive Results

Getting customer feedback shouldn't feel like pulling teeth. Yet many organizations struggle with low response rates, unclear insights, and surveys that don't translate into meaningful action.

What is a Customer Effort Score (CES)? The Key to Better Customer Experiences

Learn how CES scores measure customer effort and drive retention. SurveyVista's native Salesforce integration makes tracking effortless. Start today!