Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback vs SurveyVista

GetFeedback vs SurveyVista: Best Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

What is Customer Lifetime Value (CLV) and Why It Matters?

What is Customer Lifetime Value (CLV) and Why It Matters?

Learn how customer feedback drives higher lifetime value and retention. SurveyVista's native Salesforce integration helps you act on insights faster. Start today.

Customer Feedback with App Analytics

Unlock Smarter Decisions: Merging Customer Feedback with App Analytics

Connect customer feedback with app analytics for smarter, faster decisions. SurveyVista delivers real-time insights inside Salesforce.

SurveyVista Feedback

How to Solicit Feedback from Customers (Proven Methods That Actually Work)

The feedback paradox is real. Customers want to share their experiences, but they need the right invitation at the right moment. The difference between businesses that collect valuable feedback and those that don't isn't luck—it's strategy.

survey questions

How to Measure Customer Satisfaction (CSAT)? With Native Salesforce Apps

Boost CSAT scores with SurveyVista's native Salesforce survey platform. Collect feedback seamlessly and act on insights faster.

Customer Experience Surveys

Customer Satisfaction Survey Best Practices

Learn proven customer satisfaction survey best practices to boost CSAT scores and drive better experiences with actionable insights. Start today!

feedback strategy

How to Build a Customer Feedback Strategy That Actually Drives Growth

Build a winning customer feedback strategy with Salesforce-native tools. Collect, integrate, and act on insights to boost NPS and retention. Start today.

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