Technicalities made simple.

For the uninitiated, it might be quite a hassle to get acquainted with best practices to manage customer feedback & act on the feedback as well as the nitty-gritty of survey frameworks. Keeping this in mind, this Blog section was created as a verbal walkthrough for our customers. It consists of articles that explains versatile customer feedback collection use cases in layman’s terms and how SurveyVista can help automate such use cases.

Featured Article

GetFeedback - SurveyVista Migration

GetFeedback vs SurveyVista: Best Salesforce-Native Alternative After GetFeedback Sunsets

GetFeedback is sunsetting. Discover SurveyVista – the 100% Salesforce-native alternative with seamless integration, advanced survey logic & better value.

survey questions

How to Measure Customer Satisfaction (CSAT)? With Native Salesforce Apps

Boost CSAT scores with SurveyVista's native Salesforce survey platform. Collect feedback seamlessly and act on insights faster.

Customer Experience Surveys

Customer Satisfaction Survey Best Practices

Learn proven customer satisfaction survey best practices to boost CSAT scores and drive better experiences with actionable insights. Start today!

Customer Feedback with App Analytics

How to Build a Customer Feedback Strategy That Actually Drives Growth

Build a winning customer feedback strategy with Salesforce-native tools. Collect, integrate, and act on insights to boost NPS and retention. Start today.

Drive Retention with Outcome-Based Feedback

The Biggest Salesforce Survey Limitations That Impact Your Feedback Strategy

Salesforce surveys have major gaps that hurt customer feedback collection. Learn how native solutions fix these issues and boost NPS scores. Get started today.

Higher Education Institutions Use Student Feedback

How Higher Education Institutions Use Student Feedback to Elevate Experience | SurveyVista on Salesforce

Higher education institutions use SurveyVista to capture student feedback, automate surveys, and improve academic programs, all within Salesforce.

customer service

8 Types of Customer Satisfaction Guarantees That Work

Explore 8 effective types of customer satisfaction guarantees that help build trust, increase loyalty, and remove risk for your customers. Get practical tips!